Attendance officers are often faced with challenges presented by school refusal. In this article, Joanne Sierzega from Central School Attendance and Welfare Services (CSAWS) provides information, advice and guidance on this difficult subject.
Joanne Sierzega worked for almost 16 years in local authority education welfare. Since then she has established CSAWS (Central School Attendance and Welfare Services Ltd) with two partners. CSAWS comprises a team of education welfare officers who are committed to achieving better outcomes for children by securing regular attendance at school.